Term Of Use

Welcome to ShopGreenery! By accessing and using our website, you agree to abide by the terms and conditions outlined below. These terms may be updated periodically, so we recommend reviewing them regularly.

1. General Information

ShopGreenery is your one-stop destination for plants, seeds, planters, and organic gardening products. By using this website, you agree to the terms set forth by ShopGreenery (referred to as “we,” “us,” “our”) and are responsible for compliance with any applicable local laws. If you do not agree with these terms, please refrain from using our services.

2. Account Registration

You may browse our website without registering an account, but to place orders, you’ll need to create an account. You are responsible for maintaining the confidentiality of your account details, including your password. Any activity conducted under your account is your responsibility. We reserve the right to suspend or terminate accounts at our discretion.

3. Orders and Payments

• Order Placement: By placing an order, you confirm that all information provided is accurate and complete. Orders are subject to acceptance by us and may be canceled without notice if we find discrepancies or violations of our terms.
• Pricing: All prices listed on the website are inclusive of applicable taxes. Prices may change without notice, but once an order is placed and confirmed, the price will remain as stated at checkout.
• Payment Options: We accept various payment methods, including credit/debit cards, net banking, UPI, and Cash on Delivery (COD). Payment must be completed at the time of placing the order unless COD is selected.

4. Shipping and Delivery

• Processing: Orders are processed within 24-48 hours of receipt, subject to availability. Delivery timelines vary based on your location and the shipping option selected at checkout.
• Delivery Address: Please ensure your delivery details are accurate. We will not be responsible for failed deliveries due to incorrect or incomplete addresses.
• Risk and Title: Ownership of products transfers to you upon dispatch from our warehouse. We are not liable for any damages or losses that occur during shipment.

5. Return & Refund Policy

We aim for customer satisfaction, but if you are not satisfied with a purchase, please follow our return process:

• Eligibility: Items must be returned within 7 days of receipt. Products must be in original condition and packaging. Returns due to damage or incorrect items will be reviewed and refunded accordingly.
• Refunds: Upon inspection, eligible returns will be refunded within 7-10 business days. Refunds will be processed via the original payment method. Shipping costs for returns are non-refundable unless the return is due to our error.
• Non-Returnable Items: Certain items, such as customized planters or perishable plants, are not eligible for return unless damaged during transit.

6. Product Descriptions and Accuracy

We strive to present our products as accurately as possible. However, slight variations in color, size, and details may occur due to different monitor settings or natural variations in plants. If a product is not as described, you may return it unused for a refund.

7. Limitation of Liability

ShopGreenery is not liable for any direct or indirect damages, including loss of profits, loss of data, or other intangible losses arising from the use of our website, products, or services. We are also not responsible for any external factors beyond our control, such as delays caused by shipping carriers or force majeure events (e.g., natural disasters, strikes).

8. Privacy Policy

We respect your privacy. Any personal information provided by you will be used in accordance with our Privacy Policy. We will not share your data with third parties unless required for order fulfillment or legal reasons. By creating an account and making a purchase, you consent to receiving updates, offers, and communications from ShopGreenery.

9. Intellectual Property

All content on the ShopGreenery website, including logos, product images, graphics, text, and designs, are the property of ShopGreenery or its licensors. You may not copy, reproduce, or distribute any content from the website without prior written consent from ShopGreenery.

10. User Conduct

By using this website, you agree to the following:

• You will not post any unlawful, threatening, or offensive material on the site.
• You will not misuse the website for spamming, phishing, or other malicious purposes.
• You agree to use the website and its services responsibly and in compliance with applicable laws.

11. Modifications and Termination

We reserve the right to modify or discontinue any part of our website or services at any time without prior notice. ShopGreenery may terminate or suspend your access to the website for any reason, including violation of these terms.

12. Force Majeure

Neither party shall be liable for any delay or failure to perform obligations under these terms due to causes beyond their reasonable control, such as natural disasters, war, or any other event considered as a force majeure.

13. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from the use of the website or its services will be subject to the jurisdiction of the courts of Gurgaon, Haryana.

14. Contact Us

If you have any questions, concerns, or complaints, please contact us at contact.shopgreenery@gmail.com. We will respond to your queries as soon as possible.